Privacy Policy

1. Introduction

Mailbox Wonders ("we", "our", or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

• Name and email address
• Shipping address
• Phone number (optional)
• Payment information (processed securely by Stripe)

2.2 Child Information

• Child's first name
• Age or birthdate
• Gender (optional)
• Interest preferences

We collect this information solely to personalize mailings. We do not collect more information than necessary and do not share child information with third parties for marketing purposes.

2.3 Usage Information

We collect information about how you interact with our website, including pages visited, time spent on pages, and actions taken.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill subscription orders
• Personalize mailings to match your child's interests
• Send shipping notifications and account updates
• Respond to customer support inquiries
• Improve our products and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Companies that help us operate our business (payment processing, shipping carriers, email services)
• Legal Requirements: When required by law or to protect our rights

5. Children's Privacy (COPPA Compliance)

We take children's privacy seriously. We:

• Only collect child information necessary for service delivery
• Do not collect child information directly from children
• Do not share child information for marketing purposes
• Allow parents to review and delete child information upon request

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure payment processing through Stripe
• Access controls and authentication requirements
• Regular security assessments

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, contact us at support@mailboxwonders.com.

8. Cookies

We use cookies to:

• Keep you logged in
• Remember your preferences
• Analyze website usage

You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our website.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

Email: support@mailboxwonders.com